Helpful Contact Numbers

Individual and Family Plans Contact Information
ACA (Health Reform) Education Hotline (866) 427-7497
New Enrollment (800) 531-4456
Member Customer Service (888) 697-0683
HMO Blue USA
(away from home urgent care)
Call the toll free number on the back of your ID card
Medicare Plans
Medicare Education Hotline (877) 630-7704
Medicare Supplement New Enrollment (877) 630-7704
Medicare Supplement Customer Service (800) 654-9390
Dental and Vision Plans
Dental Customer Service (800) 820-9994
Dental Sales (800) 531-4456
Vision Customer Service (800) 501-1459
Additional Contact Information
Texas Department of Insurance (800) 578-4677
Blue Access for MembersSM (BAM) bcbstx.com/member
Blue 365 Deals (855) 511-BLUE
Membership Address Blue Cross and Blue Shield of Texas
P.O. Box 660771
Dallas, TX 75266-0771
Attn: Membership
Claims Address Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044
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