Helpful Contact Numbers

Individual and Family Plans Contact Information
ACA (Health Reform) Education Hotline (866) 427-7497
New Enrollment (866) 427-7497
Member Customer Service (888) 697-0683
Away From Home Care® (away from home urgent care) Call the toll free number on the back of your ID card
Plans
Medicare Plans (855) 204-5295
Dental Plans
Dental Customer Service (888) 697-0683
Dental Sales (888) 697-0683
Additional Contact Information
Texas Department of Insurance (800) 578-4677
Blue Access for MembersSM (BAM) bcbstx.com/member
Blue 365 Deals (855) 511-BLUE
Membership Address Blue Cross and Blue Shield of Texas
P.O. Box 660771
Dallas, TX 75266-0771
Attn: Membership
Claims Address Blue Cross and Blue Shield of Texas
P.O. Box 660044
Dallas, TX 75266-0044
View PDF